Proudly Made in the USA

Pyke FAQ

  1. What is the difference between Waterproof and DWR products?

    Pyke offers products in both Waterproof and DWR finishes. Just as the name sounds, Waterproof products are designed to repel 100% of water from rain, snow, sleet, or dew. DWR, or Durable Water Repellent, products received a treatment that causes water to bead and run off of the surface of the fabric. DWR products do an excellent job of shedding water in mist, light rain, or early morning dew. Waterproof products are generally heavier in weight that DWR Products, and DWR products are generally more breathable and very quickly drying. Refer to the Pyke Gear Use Icons for each item to learn the specifics of regarding Waterproof and DWR for each product.

  2. Picking your Size

    Pyke invested significant time and effort in designed clothes for the dedicated upland hunter. Pyke clothing has been built for an outdoor athlete with a generous athletic cut. Shirts are designed with additional length in the torso to ensure they can remain tucked even when swinging a gun for a flushing pheasant. They have extra room in the shoulders to allow free movement and layer options. Pants provide generous room in the seat and thighs and the waist measurement should reflect what you wear in your favorite pair of jeans. The inseam length on pants comes standard at 32, but our quick hem release feature allows you to remove one seam and adjust your hem to 34 inches in less than a minute. Click here to see instructions on the quick hem release. Use the below sizing chart to help you accurately select your garments.
    Pyke Gear fitting guide

  3. Fitting and Exchange Policy

    Pyke has worked diligently to create a fitting guide that accurately represents our customers. Please refer to the below fitting chart to help aid you in your order, however, if you do encounter an issue with your order we have a NO HASSLE EXCHANGE guarantee.

    1. Within 15 days of receiving your order, please email orders@pykegear.com and specify:
      1. Your original order number
      2. Product you wish to exchange and reason why
      3. New size you are requesting
    2. Items must be in unworn condition when returned without soiling or evidence of use.
    3. Pyke will issue you an RMA (Return Material Authorization) fand email you a Pre Paid Return Label as well as a Customer Return Form. Please print and fill out the Customer Return form and include with your items.
    4. Use the label to return the products to Pyke and we will send the exchange items immediately. It takes, on average, 4-5 business days to issue an exchange.

     

    Return Policy

    In the event that your recently ordered items do not fit as anticipated, please refer to the above Fitting and Exchange Policy. However, if you wish to return an item for a full refund please refer to the below instructions:

    1. Within 15 days of receiving your order, please email orders@pykegear.com and specify:
      1. Your original order number
      2. Product you wish to return
      3. Reason you wish to return it
    2. Pyke will issue you an RMA (Return Material Authorization) and email you a Pre Paid Return Label as well as a Customer Return Form. Please print and fill out the Customer Return form and include with your items.
    3. Pyke will issue you a refund within 5 business days upon the return of your refund item and credit your payment method as well as email you a return confirmation.

    Warranty Repair Policy

    Pyke Gear works hard to bring you the best fabrics, designs and Made in the U.S.A. quality and we stand behind our products. We will repair or replace any item that’s performance failed in the field due to manufactures defects for 1 year. Barbed wire tears, punctures, burns, piling and other cosmetic wear are due to use in the field are not covered by this warranty. Pants that are not hemmed to the correct length and wear out around the boots are not covered under warranty but can be repaired. Additionally, products that are damaged via improper laundering are not covered by the PYKE warranty. Pyke’s warranty is non transferable and is only applicable to the original purchaser of the product(s). Valid proof of purchase is required.

    In order to initiate a Warranty Repair please follow the steps below.

    1. Email orders@pykegear.com and provide the following information - Customer Name - Original order number ( if known) - Product type and nature of repair needed
    2. If approved for Warranty repair, Pyke will issue you a RMA (Return Material Authorization) and pre-paid shipping label as well as a Warranty Repair Form.
    3. Complete the Warranty Repair Form and return the items via the Pre-paid shipping label.
    4. Upon completion of Warranty Repair work, Pyke will return your pants to the address listed in your Warranty Repair Form

  4. Limited 1 Year Warranty

    What it covers: Any manufacturer workmanship defects in your Pyke gear. This warranty applies to consumer use only and is null and void if the product is used in a manner it is not intended for. This warranty lasts for the intended lifetime of the product.

    -Who is covered: This warranty is for the original consumer purchaser only. It is not transferable. Proof of purchase must be verified.

    -What isn’t covered: Any problem that is caused by abuse, misuse, or an act of nature (fire, flood, moths, barbed wire etc.) is not covered. Snags, stains, pilling, discoloration, deterioration, burns, or damage from normal wear and tear are not covered by this warranty.

    PYKEs gear is designed and built with a balance of weight, comfort, performance, and durability as the goal. While PYKE products do excel in all of these aspects, it is not indestructible. Barb wire, sharp rocks, or the misapplication of items to unintended terrain and conditions may cause damage to the product. In the event any of your gear is subject to a manufacturing workmanship defect, please contact Pyke through our exchange policy.

  5. Fading of Blaze Orange

    Blaze Orange fabric will naturally fade over time and multiple washes. This is normal. However, to maximize the lifespan of your Blaze orange garments you should machine wash on cold and hang the garment to dry. This will help extend the lifespan of your garment to multiple seasons of heavy use while still remaining compliant with state hunting regulations.

  6. Technical Materials Wear

    Pyke Apparel is manufactured for specific climates and applications. The icons in the product descriptions and our video library on the Pyke YouTube channel will help you select the appropriate clothing for your hunt. Please match the hunting conditions to the equipment selected for the best equipment performance. For example, the Kiowa shirt is a light-weight and highly breathable shirt designed to keep you cool during early seasons and grassland where you may put on 10+ miles in a day. Due to the light-weight performance characteristics some wear may occur from sharp edges on strap vests or other load bearing gear. Care should be exercised to ensure that you rig your gear for comfort, efficiency, and ease of wear on your highly technical apparel.

  7. Guide / Outfitter / First Responder / Military Programs

    Pyke is a huge proponent of both industry experts and our men and women in Uniform. We will launch discount programs for these groups in the future and look forward to providing you the most technically advanced upland apparel with a discount you have deserved. Check back for details next year.